Click here to visit our Young Carers' website

Are you aged between 5 and 25?

Help for carers

Support Line

Our Support Team are available between 8.15am — 3pm weekdays.

Call 0800 0388 885 to get advice and information.

Or you can email support@banescarerscentre.org.uk


Compassionate Community Covid-19 Helpline

Please call 0300 247 0050 if you or the person you care for are sick or self-isolating as a result of the Covid-19 virus and need to ask for help from others. This could be:

  • you need to collect a prescription
  • you require an emergency food parcel
  • you need a gas or electricity meter top-up
  • you are feeling anxious or lonely and need to talk to somebody

This service will operate 7 days a week 9:00am to 5:00pm. (please do not call outside of these hours or use this phone number to ask for medical advice regarding the virus)


If you have an urgent caring issue:

Adult Social Care provided by Virgin Care

First Response Team 0300 2470203 (option 2)
Email BathNES.AdultCareDutyTeam@virgincare.co.uk

On evenings, weekends and bank holidays, phone the Emergency Duty Social Work Team on 01454 615 165.

If there is immediate danger always phone the police on 999. The non-urgent police number is 101.